FAQ

Frequently Asked Questions

How do I place an order?

Pick your shades, add to cart, and check out. Enter your delivery address and phone number, choose your payment method, and confirm. You will get a confirmation on WhatsApp or SMS.

What payment methods do you accept?

Cash on Delivery (COD), Easypaisa, JazzCash, and bank transfer. Prepaid orders enjoy a lower delivery charge than COD.

How much is delivery?

A small flat delivery fee applies to every order across Pakistan. COD orders include an extra handling fee. Prepaid orders pay less.

How long does delivery take?

Orders are dispatched within 1 to 2 working days and usually arrive within 2 to 5 working days depending on your city.

Are your products safe?

Yes. Our glosses are made for everyday wear with a non-sticky, glassy finish. They are cruelty-free and made in Pakistan.

Can I return a gloss?

For hygiene reasons we cannot accept used or opened products, but we replace anything damaged, defective, or incorrect. See our Returns & Refunds page.

How do I track my order?

Once booked, we send your tracking number by WhatsApp or SMS.

Still need help?

Email glose.admin@gmail.com or message us on WhatsApp and we will reply quickly.